System Requirements

Downloading the Xtravoip


Starting the Xtravoip for the First Time

The first time you start the Xtravoip, you will be asked to choose a User Name and password. The User Name and password fields are required in order to use the Xtravoip. You can choose any name but it must be at least 6 characters in length. If the name is already in use by someone else you will have to try another name.

Making your first Xtravoip call

For a call to any online Xtravoip user, simply enter the username in the textbox and click the dial button. For a call to any regular phone, enter the desired number in the textbox and click the dial-button. For all other calls, you will be asked to buy credits first.

Please note that when you call a number (even if it's local) you should always dial 00 + countrycode + areacode + subscribernumber)

Improving Sound Quatdty

To get the best possible sound quality, we highly recommend you try the following:

Use a headset with a built in microphone. Headsets are available for purchase at most computer retailers and will dramatically improve sound quality. Tell your friend to get a headset. Note that voice quality is affected by the equipment on both sides of the conversation. The best way to ensure high quality sound is to have a headset on both ends of the conversation.
If you don't have a headset, you are still likely to improve sound quality if you:

Use headphones instead of your computer speakers Try moving the microphone closer or further away from your mouth Use an external microphone (note that most laptops use low-quality microphones) Update your soundcard drivers Note that if you don't own a microphone, you may be able to use a pair of headphones as a temporary solution by connecting these to the microphone jack of your sound card. Try it!


Xtravoip is divided into several tabs, each with a specific purpose.
The Contacts Tab shows other Xtravoip users which you have added to your Contact List. The icon next to the User Name indicates the Online Status of these users. You can right-click any User Name in your Contact List to see a number of choices for communicating with, or managing this user in your Contact List.

The Dial pad Tab shows you a graphic representation of the buttons you find on any ordinary phone, and they work accordingly.

Speed-dial text field

The Text Box near the bottom of the main Xtravoipwindow allows you to call directly by entering their User Name or phone number and pressing enter.

Calling with Xtravoip

There are several ways to call with Xtravoip:-
From the textbox, enter the User Name of another Xtravoip user, or the desired phone number and press enter. Double-click a User Name in your contact list. Use the dialpad to make a call just like you do on a regular phone. Or use the keypad on your PC.
Please note that when you call a number (even if it's local) you should always dial 00 + countrycode + areacode + subscribernumber

Using a SIP device

If you want to use your own preferred SIP device, but also want to profit from the great Xtravoip offers, you can click here for information about setting up your SIP device with Xtravoip.

Using other hardware

Xtravoip has selected, tested and certified various USB phones, headsets, routers and other hardware for your convenience. Click here for an overview.

Version updates

We are constantly upgrading our software. If you want to know more about the latest changes click here.